Finding a trusted, reliable and vetted nanny or a 
        maternity nurse through myTamarin is simple and fun Finding a trusted, reliable and vetted nanny or a 
        maternity nurse through myTamarin is simple and fun

FAQ for hiring nannies

ALL ABOUT NANNIES AND HOW TO WORK WITH THEM

There are several advantages of having a nanny looking after your child(ren), and also your home.

Flexibility: a nanny will adapt to your working schedule and work the hours that are convenient for your family.

Convenience: a nanny will care for your child(ren) in your own home, which means you do not have to stress about drop-offs and pick-ups. If your child is ill, the nanny will still be there to care for them and you will not have to worry about finding an alternative/emergency care or staying home from work.

Personalised approach: a nanny is able to adapt to your children’s specific and individual needs, and also focus on the areas you want them to spend more time on.

Help around the house: you will benefit from their help with all childcare related duties around the house (i.e. nursery duties), such as doing children’s laundry, tidying up their bedrooms, preparing the meals for them and cleaning up after them. Some nannies are happy to additional light housekeeping (e.g. laundry for the entire family, cooking for the entire family, running errands), however any such additional duties need to be discussed and agreed clearly.

A nanny is in charge of your child(ren)’s development, their learning, well-being and overall care. Typical nanny duties include changing and dressing the children, preparing meals, feeding them, cleaning up after the meals, tidying up their toys, play areas, nurseries or their bedrooms, organising age appropriate, educational or fun activities, arts & crafts, reading to them, playing different games, taking them out for walks, to parks or playgrounds, taking them to organised activities, attending playgroups, taking them to school or afterschool activities, picking them up, getting them ready for bath and assisting with bedtime routine.

A nanny’s main and most important responsibility is caring for children, making sure they are safe and happy, so they will not, by default, help with other housekeeping duties, such as hoovering, cooking for the whole family or deep cleaning.

There are of course different types of nannies, and some will help with housekeeping and cooking as well – it all depends on what you are looking for and your requirements.

There are different types of nannies based on the hours they work, duties they are in charge of and whether they are living in with you or have their own accommodation. Read on to find out what kind of a nanny would best suit your family!

Afterschool nanny: as the word already suggests, an afterschool nanny will be looking after your children in the afterschool hours. They will typically collect the children from school and care for them until the parents come back from work. Actual hours may of course vary, depending on when the school ends and when parents come back from work. An afterschool nanny might do different kinds of activities with the children, all depending on your wishes and requirements as well, for example: taking the children to afterschool activities, helping with homework, preparing dinner, bathing them and preparing them for bed.

Full-time nanny: A full-time nanny will typically work between 50 to 60 hours a week, although that again depends on each family, their schedules and specific requirements. A full-time nanny will come to your home before you leave for work and stay until after you come back in the evening.

Part-time nanny: Working hours of a part-time nanny vary, it all depends on what you are looking for and when you need help with your children. A part-time nanny could for example work three days a week, from 8am to 8pm, or five days a week for a couple of hours per day. A part-time nanny could also help you during the weekends only.

Nanny-housekeeper: Apart from general nannying duties, they will also take care of the housekeeping and even cooking, depending on what your needs are. Typical duties include hovering, mopping, deep cleaning, cooking, general tidying up, changing the sheets and laundry for the whole family, ironing, polishing silver... If a nanny-housekeeper works on a full-time basis, they will typically perform the housekeeping duties when the children are in school/nursery, asleep, at different activities or looked after by the parents.

Nanny-personal assistant (PA): Apart from looking after and caring for your children, a nanny-PA will also help with any personal assistant duties for one or both of the parents. This could include answering the phone and taking messages, organising diaries, organising meetings, running the errands, booking and arranging travel and accommodation and similar.

Live-in: a live-in nanny (or a nanny-housekeeper, nanny-PA) will be living with your family, or in an accommodation otherwise provided by you. At a minimum they will need own room, and a private bathroom is desirable. Sometimes families offer the nanny their own floor in the house, a studio within the home or a completely separate accommodation, close to the family’s home.

Live-out: a live-out nanny (or a nanny-housekeeper, or nanny-PA...) does not live with your family, they have their own accommodation and will commute to work every day.

A nanny is an experienced, professional (and often qualified) child-carer, with many years of experience caring for children of various ages. A nanny is employed by a family and can work full-time hours.

An au pair is typically a younger and inexperienced person, looking for a cultural exchange, to gain experience in childcare, and improve language skills. An au pair cannot care for children under the age of 1. They will help looking after your children, take them to school and pick them up and do some light housekeeping in return for some pocket money, accommodation and food. An au pair cannot work more than 30 hours per week, including babysitting.

That depends on the family, type of the role and requirements of the role. Each nanny might have their own requirements as well and every family should be very up-front from the beginning on what they are willing to offer as a part of the role.

What you should always provide is a welcoming, comfortable, clean and safe working environment(which is essentially your home) for the nanny, which they will then in return help to maintain.

If you are looking for a live-in nanny, you will have to provide an accommodation and food for them. The accommodation could either be their own room with a bathroom (that can be private, en- suite or shared with the family), studio within the family’s home or a separate accommodation in the proximity of the family’s home. Sometimes a family also provides food for the live-out nanny, however nannies can take care of their meals on their own. If they cook for the children for example, they might eat the same food with them during the meal time. Some families might cover the travel costs for their nanny, especially if the nanny lives further away from them, by providing them with an Oyster card for example, or train tickets etc. If you require your nanny to travel with you, you will have to pay for those travel costs (and extra hours) as well. If you need your nanny to drive your children to and from school and/or after-school activities, you will typically have to provide a car for them to use, unless they have got their own and are able to use it for work.

myTAMARIN CHILDCARE MATCHMAKING

Our mission is to empower parents to fully enjoy early parenthood. Solids childcare is at the heart of that. We help you by taking the nanny search and selection process one step further than anyone else on the market.

Childcare agencies typically suggest candidates based only on impersonal criteria, e.g. availability and geographic proximity, and therefore ignore how delicate and intimate is the relationship between parents, children, and their nanny.

At myTamarin, we ground matchmaking in relationship psychology. We examine personality traits of both parents and nannies, their parenting styles, their preferred working and communication styles, family values and beliefs.

We’ve given this a lot of thought, spent months researching the most important elements for childcare matchmaking, tested various types of assessment with both parents and childcare experts, and developed our special matchmaking algorithm. Bottom line is, our placements are much more successful and happier for everyone involved – parents, nannies and children!

We’ve identified the most important elements of childcare matchmaking, and we ask both parents (typically mums) and nannies to share their views and preferences on those important elements. We examine personality traits of both parents and nannies, their parenting styles, their preferred working and communication styles, family values and beliefs, e.g. views on discipline and routines, whether they are chattier or prefer their own peace and quiet. Overall, it’s quite comprehensive!

Parents are invited to take our matchmaking survey when they make an enquiry. Every childcare expert goes through a similar survey as well, and we also have feedback from previous clients, therefore we know them really well. Based on your parenting style, preferences, values and beliefs we then match you with a nanny who best matches your parenting style, preferences and personality. You then choose who to interview, and who to hire. Please note that we cannot guarantee a perfect match. We can do 90% of the work, however the last 10% are on you – only you can determine whether there is the required chemistry or not.

We recognise that on a rare occasion the matching won’t work out, for whatever reason. If you’re not happy with a nanny we initially suggest, we’re happy to suggest more candidates for you. Also, if you think you’ve found your match but you later realise it’s not working, you can always get back to us and we’ll reassess and find new candidates if needed. Please also take a look at our refund guarantee below.

It’s completely free! You only pay our fees after you’ve determined a good match has been made. Read more about our fees in the pricing section.

That’s fine! In which case, just give us a call or email us, and we’ll find the right nanny for you in a more traditional way.

No. And that is the reason why we started myTamarin. We realised there are ways to improve the childcare recruitment industry and as a result have happier families, children, and nannies!

myTAMARIN NANNIES

We are very selective and have very high standards that all our nannies have to pass. Based on our experience, those who are the best in their profession are repeatedly and continuously recommended by their (previous) clients.

All our nannies have experience working with and caring for children in private homes and usually also in other settings. They all have a recent Paediatric First Aid certificate (no older than 3 years) and a valid and clear criminal check (called a DBS check, also less than 3 years old). Often, they will have some childcare related qualifications as well. Some of our more experienced nannies come with no formal qualifications but have additional childcare experience to offer, often first-hand as mums or as nursery nurses, creche workers, teachers, playworkers or childminders.

We have a very thorough 5-step vetting process in place. All candidates:

  • Are interviewed by our matchmaking specialists;
  • Have their government issued IDs checked;
  • Must have a recent pediatric first aid certificate;
  • Must have a recent DBS / criminal check disclosure;
  • In addition, we religiously vet their references and continuously check with our clients the quality of their service.

Only the best stay on our team.

Based on our experience we suggest you start your nanny search between 1 to 2 months before you actually need them to start. We do not recommend you start looking for a nanny more than 2 months in advance – nannies typically have 1-month notice and they usually won’t start looking for their next role more than 2 months in advance. Their situation can change quickly, so if you start looking for your nanny in March, and you will only need them to start in September, chances are most of the nannies will not be planning that far in advance, which can result in having fewer matches for your family!

Our childcare experts can be placed anywhere in the UK or abroad.

Some are and some are not. The registration is not mandatory, but there are some financial advantages for parents, as OFSTED registration may help you pay for childcare.

To register, a nanny who must have a minimum level 2 qualification in childcare or training in the common core skills (covering the 6 key core skills areas: effective communication skills, child and young person development, safeguarding, managing transitions, multi-agency team working and information sharing), a valid Paediatric First Aid, and a current and clear criminal check, also known as a DBS check.

As the Ofsted registration mainly benefits the parents, the costs associated with the registration are usually paid by the family, unless the nanny is already registered, prior to starting the employment with you. In that case the family might only pay for the annual registration (renewal) fee.

You can learn more about process of registering your nanny with Ofsted here.

PRICING AND PAYMENTS

The total cost consists of nanny’s salary and a matching fee charged by myTamarin. An employment is associated with income taxes, national insurance and pension contributions. Please note that there are significant differences between ͞net͟ and ͞gross͟ payment arrangements. In short, a net arrangement will make the parents liable for nanny’s income taxes, all pension contributions, and also the employers NI contributions. Under a gross arrangement, nanny will be liable for income tax, and part of the tax contributions.

Current going market rate for a live-out nanny is between £10 and £14 net per hour. There are some exceptions depending on your requirements and nanny’s profile, e.g. level of experience, qualifications, total number of hours, commute times and more. A live-in nanny’s salary is usually between £450 to £550 net per week, depending on the hours, which are normally between 50 to 60 hours per week. Do not forget that for a live-in nanny you also have to provide or pay for the accommodation and food, on top of their salary. If you want the nanny to work additional hours from time to time, such as evening babysitting or some hours during the weekend, you will normally have to pay for that on top of the regular salary, unless you have extra hours agreed in the contract. For example, it’s common to have two nights of babysitting included in the live-in arrangements.

We have a very simple fee structure. We have no sign-up fee, no upfront fees, no subscription fees, no hidden fees. All our fees are success-based. We charge 10% of your nanny’s gross annual salary. For nannies placed overseas, we charge 10% of their net annual salary. Our match assessment however is completely free with no strings attached.

Our matching fee is success based, so you pay us upon finding the right candidate, i.e. when you agree to employ them.

We understand that occasionally things won’t work out, for whatever reason, even with our matchmaking approach. We are happy to search for a replacement; however, we do not hold you hostage. If you decide not to get a replacement nanny, we offer a pro-rata refund. You can learn more about it here.